IT-Enabled Services

March 3, 2025

Best Executive Search Firm for IT-Enabled Services & C-Suite Hiring

Driving Business Growth with Top Leadership in IT-Enabled Services

The IT-enabled services (ITES) sector is at the forefront of digital transformation, requiring exceptional leadership to navigate global markets, automation, and AI-driven solutions. At Upraisal, we specialize in executive search, leadership recruitment, and C-suite hiring for IT-enabled service companies worldwide.

Case Study 1: Placing a COO for a Leading ITES Company in India

A multinational IT-enabled services provider needed a Chief Operating Officer (COO) to optimize its business process outsourcing (BPO) and customer experience operations. The role required a visionary leader with expertise in automation, AI integration, and process optimization.

Challenges & Solution:

  • The company faced high operational costs and needed an executive who could implement digital transformation strategies.
  • Upraisal conducted an executive talent search across India, Singapore, and the USA, identifying a COO from a Fortune 500 ITES firm.
  • Within six months, the new COO streamlined operations, reducing costs by 35% and improving client satisfaction scores by 40%.

Case Study 2: Hiring a CIO for a Global SaaS-Enabled IT Services Firm

A top SaaS-based IT services provider in Singapore was looking for a Chief Information Officer (CIO) to lead its cloud migration, cybersecurity, and data analytics initiatives.

Challenges & Solution:

  • The company required a technology leader with expertise in multi-cloud platforms, cybersecurity, and enterprise IT architecture.
  • Upraisal executed a global executive recruitment strategy, identifying highly experienced CIO candidates from top SaaS and IT services firms.
  • The selected CIO successfully led a company-wide cloud migration, improving system efficiency by 50% and ensuring regulatory compliance across multiple markets.

Case Study 3: Placing a VP of Customer Experience for a BPO Leader

A leading BPO firm in Malaysia approached Upraisal for Vice President Recruitment to lead its customer experience transformation initiatives.

Challenges & Solution:

  • The company needed an executive who could implement AI-driven customer service strategies and improve retention rates.
  • Our headhunters engaged with industry leaders in customer experience management and digital support operations.
  • The selected VP implemented an AI-driven chatbot system, reducing response times by 60% and increasing customer retention by 25%.

Why Upraisal is the Best Executive Search Firm for ITES & C-Suite Hiring?

  • Expertise in C-suite recruitment for IT-enabled services, SaaS, BPO, and cloud-based firms.
  • Strong track record in executive placement for global IT service providers.
  • A proven network of top executive recruiters specializing in IT-enabled leadership roles.

Find Your Next ITES Leader Today

Looking to hire CEOs, CFOs, COOs, CTOs, CIOs, and Vice Presidents for your IT-enabled services firm? Upraisal ensures you get the best executive talent to drive business success.

📩 Email: manoj.iyer@upraisal.net
📞 Call: +91-9029900764

 

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